Once the responses on events have been executed, the solution provided should be reviewed and tested to ensure the
event is correctly addressed. If results are satisfactory, the Event Manager must close the event. In cases where
events have initiated an incident, problem and/or change, the review action should not duplicate any reviews that have
been done as part of those processes. The Event Manager, however, must ensure that the handover between the Event
Management process and other processes was as per design and that the expected action did indeed take place. These
events should be formally closed with a link to the appropriate record from the other process.
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